Customer FAQs

We want to book your services what do we do next?

The next step would be to arrange a meeting to discuss your day in detail it gives you the opportunity to meet me, look at my work and go through the various options that are available to you. If you would rather secure your day prior to the meeting then a deposit would be required

How much is the deposit?

The deposit is £150 this will secure your day

When is the balance due?

The balance is due 3 weeks before the wedding day, you will receive your invoice at that time.

If I want to change my choice of package can I do this?

Yes. You can change the choice of package at any time although it would be best to confirm this before the day.

Do we have a choice of albums within the packages?

Yes you have a full choice of quality albums; you will be able to see these at the time of our meeting.

Will you be our photographer on the day?

Yes, I undertake all photographic assignments personally; I do not use freelance photographers.

There is no limit to the amount of photographs that I take.

Can we choose specific photographs on the day?

Yes of course that’s no problem.

What time do you arrive and finish?

Depending on the package I would arrive at  preparations (bride getting ready) through to the mock cutting of the cake at reception prior to wedding breakfast. If you require evening coverage that’s no problem, the additional cost is £200.

If we decided on a Storybook or Designer album who chooses the photographs and layouts?

You can have as much or as little input into the design of your album as you wish. I prefer to work together with couples, incorporating their ideas to produce an album that they will treasure rather than what they are just given.

How do we see our proofs?

You will receive a CD within the week with all the images taken on the day. From the CD you can choose all your favourite photographs for you album.

Will our photographs go on your web site for family and friends to see?

Yes, family and friends can also order photographs on line via our secure ordering service.

Are you a full time professional photographer?

Yes, I am a full time professional photographer running a busy photography business in Essex and yes I am fully insured, that’s the boring stuff out of the way, more importantly I am passionate about my work and love what I do this gives me the inspiration and drive to produce beautiful and creative photographs for you, treasured memories of your day captured forever.